How to Crack ITIL 4 Foundation Certification Exam 2023?

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How to Crack ITIL 4 Foundation Certification Exam 2022?

You want to prepare for the ITIL 4 Foundation exam and pass it the first time you take it. Understanding ITIL 4 Exam Concepts is important, but you must know the ITIL 4 Exam pattern to feel completely sure. So, this blog entails some amazing tips and tricks that can help you pass the ITIL 4 foundation exam.

What is ITIL 4 Foundation Certification?

The ITIL 4 Foundation Certification introduces an overview of the ITIL framework. It allows candidates to view ITSM as an end-to-end operating model for developing, delivering, and improving technology-enabled products and services. Candidates who need a fundamental understanding of the ITIL framework, want to use ITIL to improve ITSM, or whose organization has adopted ITIL can benefit from the certification. The ITIL 4 Foundation course introduces participants to the ITIL framework, with a particular emphasis on the following topics:

  • Key concepts and guiding principles of the ITIL 4 framework
  • Understand the Service Value system and the four dimensions of Service Management
  • Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean
  • ITIL management practices and more

Who Should Get ITIL 4 Foundation Certification?

ITIL 4 Foundation is appropriate for individuals who need a fundamental understanding of the ITIL framework and how it can be utilized to enhance the quality of IT service management within a firm. The certification also relates to IT professionals who work in an ITIL-adopted organization and must be aware of and contribute to the entire service improvement program.

The ITIL 4 Foundation certification is intended for anyone working in IT who wants to learn about IT Service Management and how to deliver business value. Anyone who wants to improve their ITIL v3 certification and knowledge.

Job roles that can benefit from ITIL 4 Foundation course include, but are not limited to:

  • IT Professionals
  • ITSM Managers
  • Individuals working in the areas of IT (Digital, Product, Development)
  • Service Managers
  • Database Administrators
  • Software Professionals
  • Service Process Owners
  • Individuals starting their journey in
  • Service Management
  • Existing ITIL qualification holders

What is ITIL 4 Foundation Exam?

ITIL 4 was released by AXELOS in early 2019. It is the most recent version of ITIL’s evolution, the standard set of practices designed to assist organizations in their digital transformation. ITIL 4 is a complete IT services model for delivering and operating technologically enabled products and services. As a result, IT operations teams can play a larger role in overall business strategy by adhering to ITIL concepts.

The ITIL exam is a foundational certification that assesses your general understanding of ITIL concepts. It discusses the key elements, concepts, and terminology used in the ITIL service lifecycle, such as the connections between lifecycle stages, the processes used, and their contribution to service management practices. Following is the exam format of the ITIL 4 Foundation exam:

  • Type: Multiple Choice Questions – 40 questions
  • Duration: 60 Minutes (1 hour)
  • Result: 26 out of 40 (65% pass mark)
  • Open book: No
  • Language: English

How Difficult is the ITIL 4 Foundation Exam?

Statistics show that nearly 80% of people pass the exam every time. The exam isn’t difficult, but it does necessitate thorough preparation. That doesn’t mean you shouldn’t plan ahead of time. If the test isn’t difficult, it’s not easy. Therefore, to pass, you must have the necessary resources.

Official and online resources can be used to prepare for and practice exam content. So, use the right resources and prepare thoroughly to ace the exam. In addition, you can enroll in the Invensis Learning ITIL 4 Foundation certification, which will help you advance your career.

Tips on How to Crack the ITIL 4 Foundation Exam

There are numerous resources available for preparing for the ITIL 4 Foundation exam. However, because this ITIL 4 Foundation certification is quite difficult, you must exercise caution when selecting resources. Make certain that the resources you’ve chosen are appropriate for your level of understanding. Following are some of the tips to assist you in clearing the ITIL 4 Foundation exam:

Work Efficiently

Begin by becoming acquainted with the ITIL 4 Foundation certification examination framework. Then, prepare for the exam using official sample papers and practice questions. Finally, keep track of the time allotted for ITIL 4 Foundation practice exams, so you don’t miss the deadline. Moreover, a major cause of exam failure is a lack of time and the provision of a preliminary exam. As a result, it is necessary to practice as much as possible.

Discover the Modules of Capability and Lifecycle

Although intermediate ITIL certifications necessitate a deeper understanding of each lifecycle and capability module, your foundational knowledge should be solid. With ITIL 4 Foundation Training, you can learn the fundamentals and comprehend each stage of the ITIL lifecycle and capability modules. In addition, you should be familiar with abbreviations and jargon at all times.

Thoroughly Read and Comprehend the ITIL 4 Foundation Books

The Office of Government Commerce has the book for sale. The five ITIL 4 Foundation modules are set up like a lifecycle, with each module covering a step in the process. So, buying the whole suite is cheaper than buying each module separately. Moreover, there is a PDF version of the ITIL book. It’s best to give yourself enough time to study the material thoroughly. Only then will you be capable of understanding the question and giving the right answer.

Keep the Keywords in Mind

If you want to pass the test, you must correct the keywords. ITIL keywords include service strategy, design, transition, and implementation, linked to other ITIL model keywords.

Study Only ITIL

Many people respond based on current or previous organizational practices, which can backfire during the examination. When studying for the ITIL 4 Foundation level exam, concentrate on ITIL processes and best practices rather than your previous experiences. Above all, the ITIL 4 Foundation exam assesses your understanding of ITIL processes, functions, and concepts.

Take Mock Exams

Attend practice tests and prepare to score more than 26 out of 40. This will boost your confidence before taking the final ITIL exam. Start with the easy questions when you arrive for the exam on the scheduled date. Then, mark your answers following the instructions.

Additional Hints to Ace the ITIL 4 Foundation Exam

Following are some helpful hints to help you make the most of the class and ace the exam:

  1. Investigate all of your options to find what you’re looking for. Begin by becoming acquainted with the subject matter. It will assist you in getting up and running as soon as the course begins.
  2. Don’t be afraid to ask questions during the training—there will be plenty to think about. If you’re still unsure, please ask again. Moreover, it is critical to understand the concepts to avoid being stumped by exam questions.
  3. Don’t be discouraged if you don’t understand a concept right away. Students may begin to learn the subject as the course progresses. In other cases, the material is not completely covered until the end.
  4. Take copious notes, especially on ideas that challenge you. It will aid you in clarifying your understanding and highlighting concepts you may have overlooked previously.
  5. Make use of real-world examples. Don’t be afraid to inquire about the applicability of ITIL 4 to your workplace. Your instructor will use real-world examples, and sharing your experiences will encourage and benefit you. When taking the exam, remember to answer questions from an ITIL perspective.
  6. You will have the chance to take a practice exam. Don’t worry too much about the details; try to answer each question correctly. In addition, review the incorrect questions with the group to better understand what went wrong. The ITIL 4 app may assist you in preparing for the certification exam.
  7. Don’t give up if you’re having trouble answering the questions. Before the exam, you can go over the things that are giving you the most trouble. However, avoid changing your answers throughout the exam because your gut instinct is usually correct. Only revise a response if you are certain you were incorrect.


In conclusion, obtaining the ITIL 4 Foundation certificate will be extremely beneficial to your career in IT. It will help you improve your skills and better understand ITIL management. So, this certificate will teach you how to use the IT infrastructure and its systems to implement processes. Moreover, it will distinguish you from your fellow IT colleagues and serve as a certification of your IT skills.

You will play a key role in the organization’s growth. ITIL certification enhances a person’s competence, productivity, and capability while improving relationships with customers and the organization. Furthermore, optimizing available resources using ITIL techniques and processes can make processes more cost-effective.

It is up to you whether you feel capable of self-study or joining courses that will give you a thorough understanding of the concepts and processes covered in the ITIL course. You can pass the ITIL exam on your first try if you follow the advice above. Your real-world knowledge from the IT organization will help you understand these ITIL 4 Foundation exam concepts. Then, you should put this knowledge to use by taking the ITIL 4 Foundation course.

In addition, you can enroll in the Invensis Learning ITIL 4 Foundation certification, which will help you advance your career. So, learn more about the ITIL 4 Foundation exam and gain enriching skills and best practices in service management.